- IT Helpdesk
Professional End-User Support according to agreed SLA, handling calls through ticketing system, extracting reports and analysis to improve IT performance and users' knowledge.
- System Administration
Administering your domains, servers, users, privileges, security, mail boxes, user accounts, quotas, backup & restore.
- Network Administration
Administering Network stability and performance, Network usage analysis, handling with "Internet Service Providers" and setting Internet security policies.
- Database administration
Managing and administering software applications and databases, monitoring data entry, developing & extracting system reports.